Privacy Policy
1. Introduction
This Privacy Policy sets out the commitment of DataXing Digital India Pvt. Ltd. and its affiliates (collectively, “DataXing”) to the privacy of its panel members (“Panellists”, “Panellist”) and governs Panellists’ rights regarding privacy and data protection.
This Privacy Policy applies to the DataXing Digital panel known as NipponPolls, altogether identified in this Privacy Policy as the DataXing Digital Panels (the “Panels”). For clarity, this policy is publicly available on the NipponPolls panel site as “NipponPolls Panel Privacy Policy”.
Panellists are members of the Panels, operated by DataXing Digital, for which DataXing Digital acts as a business operator handling personal information under the Act on the Protection of Personal Information of Japan (“APPI”).
Participation in our panels, surveys, and research activities is entirely voluntary. By registering to the Panels and accepting these terms, you confirm that you have read and understood the terms of this Privacy Policy. We ask you to read this Privacy Policy carefully.
For the purpose of this Privacy Policy, personal information means information relating to a living individual which can identify a specific individual by name, date of birth, or other description, as defined under the APPI.
2. Collection and Use of Personal Information
We collect your personal information in several ways such as through our website(s) (for example your panel portal), our mobile applications, and other activities such as social media, apps, online, face-to-face or telephone studies or other research activities. We may add other ways and activities moving forward but will always operate in compliance with this Privacy Policy.
We will specify the purpose of use of personal information as clearly as possible and will not use personal information beyond the scope necessary to achieve those purposes, except where permitted by law.
We process personal information based on:
- where you have provided consent;
- where processing is necessary for the performance of a contract with you;
- where processing is required to comply with a legal obligation;
- where processing is necessary to protect vital interests;
- where processing is necessary for legitimate business purposes related to research activities;
- where processing is carried out for research purposes, subject to appropriate safeguards under APPI.
We will never misrepresent ourselves or the purpose of our activities. If you receive an email or communication purporting to be from us that causes concern, please contact us as outlined under How to Contact Us.
OPERATING OUR WEBSITE(S)
PURPOSE
Ensure that content from our site is presented effectively according to the device you are accessing it on.
Analyse statistical data about users’ browsing actions and patterns.
DATA COLLECTED / PROCESSED
IP address, operating system information, browser type.
SOURCE
We obtain this data from you directly.
PANEL REGISTRATION AND MANAGEMENT
PURPOSE
To administer your panel profile and communicate with you, including informing you about the panel, selecting you for surveys, contacting you to participate in research activities, issuing incentives, and providing panel support.
DATA COLLECTED / PROCESSED
Name, email address, postal address, mobile device ID, demographic details, household information.
SOURCE
We obtain this data from you directly.
MARKET RESEARCH
PURPOSE
To understand your views about products and services or your behaviour in different situations.
DATA COLLECTED / PROCESSED
Identifiers, contact details, email address, voice, image, opinions.
SOURCE
We obtain this data from you directly.
SCIENTIFIC RESEARCH FOR ACADEMICS, PUBLIC HEALTH ORGANISATIONS OR RESEARCH COUNCIL INSTITUTES
PURPOSE
Including but not limited to clinical studies, health economics and outcomes research (HEOR), non-interventional studies (NIS), real-world research (RWR), observational studies, and epidemiological research.
DATA COLLECTED / PROCESSED
Identifiers, contact details, email address, health data such as disease, diagnosis, treatment patterns, unmet needs.
SOURCE
We obtain this data from you directly or combined with other secondary databases.
SCIENTIFIC RESEARCH FOR COMMERCIAL COMPANIES AND CHARITABLE RESEARCH ORGANISATIONS
PURPOSE
Including but not limited to HEOR, NIS, RWR, observational studies, and epidemiological research.
DATA COLLECTED / PROCESSED
Identifiers, contact details, email address, health-related data.
SOURCE
We obtain this data from you directly or combined with other secondary databases.
SAFETY MONITORING (PHARMACOVIGILANCE / ADVERSE EVENTS REPORTING)
PURPOSE
To report adverse events during studies to competent authorities where required.
DATA COLLECTED / PROCESSED
Identifiers, contact details, email address, disease, treatment, product taken, adverse events.
SOURCE
We obtain this data from you directly or combined with other secondary databases.
PUBLIC DISCLOSURE
PURPOSE
To comply with judicial, regulatory, or governmental subpoenas, warrants, orders, or other legal or regulatory requirements.
DATA COLLECTED / PROCESSED
Identifiers, name, contact details, email address, incentive information.
SOURCE
We obtain this data from you directly or combined with other secondary databases.
FRAUD PROTECTION
PURPOSE
Protection of our business interests against fraudulent behaviour.
DATA COLLECTED / PROCESSED
IP address, browser specifications, device specifications, postal addresses, email addresses, official identification numbers (where applicable).
SOURCE
We obtain this data from you directly.
SURVEY PARTICIPATION UNIQUENESS
PURPOSE
Prevention of multiple entries in surveys by the same individual in accordance with our Terms and Conditions.
DATA COLLECTED / PROCESSED
IP address, browser specifications, device specifications.
SOURCE
We obtain this data from you directly.
TRACKING OF THE ANSWERS OF RECURRING RESPONDENTS (SPECIAL RESEARCH DESIGN PROJECTS)
PURPOSE
To analyse how opinions evolve over time for specific research projects. Persistent identifiers will be clearly disclosed at the beginning of such surveys.
DATA COLLECTED / PROCESSED
Persistent project-specific unique identifiers.
SOURCE
We obtain this data from you directly.
DATA MATCHING AND ENRICHMENT
PURPOSE
To enrich data held about you by matching your personal information with trusted third-party data partners to improve panel profiling and survey relevance.
DATA COLLECTED / PROCESSED
Persistent identifiers, contact details, email address, cookies, mobile device IDs, social login data.
SOURCE
We obtain this data from you directly or combined with other secondary databases.
ADVERTISING TARGETING AND MEDIA BUYING RESEARCH
PURPOSE
To understand the effectiveness of advertising and media campaigns and to deliver more relevant advertising research.
DATA COLLECTED / PROCESSED
IP address, device information, cookies, browsing history, online behaviour.
SOURCE
We obtain this data from you directly or combined with other secondary databases.
MOBILE AND WEBSITE ANALYTICS
PURPOSE
To understand how visitors interact with our websites and mobile applications to improve their performance and design.
DATA COLLECTED / PROCESSED
IP address, browser specifications, device specifications, browsing behaviour.
SOURCE
We obtain this data directly from your interactions.
CUSTOMER SUPPORT
PURPOSE
To provide assistance and support to Panellists.
DATA COLLECTED / PROCESSED
Name, contact details, email address, inquiry details.
SOURCE
We obtain this data directly from you.
DATA RETENTION
We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
DATA DELETION
We delete personal information when it is no longer required for the purposes outlined in this Privacy Policy.
DATA SECURITY
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, in accordance with APPI requirements.
THIRD PARTIES (CLIENTS AND SUPPLIERS)
We may share personal information with third-party vendors and processors for panel management and research-related activities.
DATA SHARED
Name, email address, postal address, phone number, cookie ID, panelist ID, IP address.
CONFIDENTIALITY, SECURITY, AND INDUSTRY REQUIREMENTS
We protect personal information using appropriate technological and organisational measures in line with industry standards applicable in Japan.
CROSS-BORDER DATA TRANSFERS
Your personal information may be transferred to and processed in countries outside Japan, including India.
Where such transfers occur, we ensure appropriate safeguards are in place in accordance with APPI, including ensuring that recipients provide an adequate level of data protection or obtaining your consent where required.
COOKIE DISCLOSURE
Cookies are small text files stored on your device to enable website functionality, analytics, fraud prevention, and research measurement.
ACCURACY
We take reasonable steps to ensure personal information is accurate, complete, and up to date. You are responsible for notifying us of any changes.
CHILDREN’S DATA
We do not knowingly collect personal information from minors without appropriate parental or guardian consent where required under Japanese law.
SENSITIVE INFORMATION
Sensitive personal information is collected only where permitted by law and with your explicit consent or appropriate safeguards. You may choose whether to provide such data.
RIGHTS OF INDIVIDUALS
Under the APPI, you have the right to:
- request notification of the purpose of use;
- request access to your personal information;
- request correction, addition, or deletion;
- request suspension of use or deletion;
- request cessation of third-party sharing;
You may also lodge a complaint with the Personal Information Protection Commission (PPC) of Japan.
Data Storage and Retention
Personal information shall be retained only for such period as is appropriate for its intended and lawful use. DataXing Digital shall retain personal information for as long as you remain a Panel member. Upon withdrawal, data will be retained only as required by law and securely deleted thereafter.
Updates to Our Privacy Policy
This Privacy Policy is reviewed regularly and may be amended from time to time. The most current version will always be available on the NipponPolls panel site. Continued participation constitutes acceptance of updates.
How to Contact Us
If you have any questions or concerns relating to your privacy or to DataXing Digital privacy practices, please contact us.
Name of our Data Protection Officer (DPO):
Varun Malhotra
OR contact DataXing Digital:
- Email: info@dataxing.com
- Post:
World Trade Tower, Smartworks, UGF, Sector 16,
Noida, Uttar Pradesh – 201301, India